service dedication
Perhaps the most unique part of this company is absolute dedication to the best service. Examples in the past include working non-stop overnight to get a customer's machine operational for the next morning, to ensure no stoppage of service and driving to locations such as Flin-Flon, Manitoba and Medicine Hat, Alberta to deliver and service equipment. On one occasion, we successfully diagnosed a 2-group, by holding the phone to observe unusual sounds a machine was making. It is this fanatic, obsessive service you cannot get with any other company, period.